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Fidelia exclusive mode verification#

Please email us, if you need more information on a specific product.

We do our best to restock the best sellers.

When your order arrives, please follow exchange instructions for a store credit.

Unfortunately, once your order has been processed we are unable to modify or cancel any order.

This confirmation will include the tracking number for your package.

You will receive an email order confirmation once your order has been received, in addition, a shipping confirmation email will be sent once your order has been shipped.

We regret that this is necessary, but it is designed to protect the card owner as well as the retailer.

Please be sure you provide the correct information, even if the items are to be shipped to a different location. The bill-to address you give us must agree with the address that the card-issuing bank has on file.

The bill-to address is the address to which your bank mails your monthly credit card statement. It is also important that you understand what we mean by bill-to information on the checkout process.This is why it's important that you leave both day and home phone numbers when ordering and that you keep your information current. If your order requires Verification, we will advise you by phone or e-mail.This process rarely delays an order, and generally requires either a simple call-back (which can be done after business hours) or by email.

Fidelia exclusive mode verification#

Some orders are subject to Chic Couture Online’s Verification procedure which means that, for your protection from credit card fraud or identity theft, we may ask you to verify that you're the card owner or that order and that ship-to information are legitimate.The billing address is the address registered on your account. When placing an order, the correct billing address must be entered for the order to be approved.Unfortunately, we do not accept PayPal, bank transfers, or money orders. You can refer to our SIZE CHART for more details as well as check out our MODEL SIZES for more clarification.You may place your orders anytime online 24/7 on our website HOW DO I KNOW WHAT SIZE TO ORDER?.South Georgia & South Sandwich Islands (GBP £)